# Accelerate root cause analysis with AI and Grafana Cloud’s Knowledge Graph

Give your team and AI agents shared context for every investigation. Automatically discover systems, map dependencies, and surface health insights to pinpoint root causes faster.

### Full-stack observability across your stack

Get an automatic graph of your system to see correlations, monitor health, and investigate root causes faster

### Shared runtime context

Give users and AI agents deterministic context to troubleshoot without relying on raw telemetry alone

### System health and performance

Understand system health and audit configurations to assess what needs attention and why

Trusted by everyone from startups to the Fortune 500

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## Why use Grafana Cloud's Knowledge Graph for data correlation and root cause analysis?

### See your entire system in one intelligent map

- **Understand what’s connected and what’s impacted at a glance** as your observability solutions continuously detect and map entities and their relationships onto the Knowledge Graph

- **When incidents occur, everything relevant is already connected** so all troubleshooting signals are just a click away

- **Curate context for your team and agents** with custom entities for the parts of your system that matter most, such as business components or your service catalog

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### Get proactive insights out of the box

- **Identify issues before they escalate** with a curated set of proactive insights powered by the Knowledge Graph, focused on what problems mean for your services, not just raw signals

- **Get value fast with out-of-the-box, customizable insights** that adapt to your environment as it evolves

### Accelerate investigations with shared context

- **Investigate across observability layers** with a live map that automatically correlates all affected components to remove guesswork

- **Help AI agents investigate faster with shared context**, available to [Grafana Assistant](/content/products/cloud/ai-assistant?pg=knowledge-graph&plcmt=txt-img-alternating/index.html) and your own agents via [GCX](/content/events/observabilitycon/2026/agenda/telemetry-driven-development-with-cursor-and-gcx?pg=knowledge-graph&plcmt=txt-img-alternating/index.html), so they spend less time rediscovering how your systems relate

- **Access the right data instantly** and jump directly into the telemetry that matches the component and timeframe of the incident

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### Save time with a curated contextual library of dashboards

- **Get started quickly** with prebuilt, technology-specific dashboards that eliminate the work of creating, maintaining, and organizing views

- **Investigate deeply with unified workflows** that connect dashboards and Grafana Cloud observability solutions

## Real stories from real customers

BlackRock LexisNexis Risk Solutions

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“Our SREs are constantly asking for deeper insights from our existing investments in metrics, logs, and traces. 
[GRAFANA CLOUD'S KNOWLEDGE GRAPH] is all about extracting more value from these signals ... it helps us put our telemetry into action and ultimately resolve issues faster.”

**Olin Gay**  Head of Observability, BlackRock

## Frequently asked questions

### How can you automate root cause analysis?

### What are the benefits of automated root cause analysis?

### What is the Knowledge Graph in Grafana Cloud?

### How does the Knowledge Graph help with root cause analysis?

### What sources does the Knowledge Graph use?

### Do you need to write queries to use the Knowledge Graph in Grafana Cloud?

### How quickly can I get started with Grafana Cloud for data correlation and root cause analysis?

## Why choose Grafana Cloud

### Open & unified platform

OpenTelemetry-native observability and no lock-in, with out-of-the-box solutions like Kubernetes Monitoring, Application Observability, Grafana SLO, and RUM delivered in one unified experience.

### Cost efficiency

Optimize costs without sacrificing insight with Adaptive Telemetry, which filters out unused data so your budget goes toward what actually drives value. Pair with cost management tools that help you monitor, control, and tune spend.

### AI & automation

Grafana Assistant powers agentic workflows, prebuilt dashboards, intelligent filters, and customized alerts—surfacing the data you need for faster, more efficient incident response.

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